Privacy Policy for HautiePay App
Last Updated: October 10, 2026
Welcome to HautiePay, the official e commerce mobile application of H Authentica Inc. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the HautiePay app.
By downloading, accessing, or using the HautiePay app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please do not use the app.
Our Commitment to Privacy
H Authentica Inc is committed to protecting the privacy and personal information of its customers. We collect information through the HautiePay app to provide a secure shopping experience, enable app functionality, process purchases, communicate with users, and improve our products and services.
This Privacy Policy applies only to the HautiePay app and related services and should be read together with our Terms and Conditions.
Information We Collect
Information You Provide to Us
We may collect personal information when you:
Create or register an account
Browse products or watch videos within the app
Make a purchase or enroll in installment or layaway plans
Contact customer support
Subscribe to notifications or marketing communications
Participate in surveys, promotions, or contests
This information may include your name, email address, phone number, billing and shipping address, payment information, order history, and account preferences.
Automatically Collected Information
When you use the HautiePay app, we may automatically collect certain information, including:
Device type and operating system
App usage data and interactions
IP address and general location information
Log data, crash reports, and performance analytics
This information helps us improve app performance, security, and user experience.
Cookies and Similar Technologies
HautiePay may use cookies, software development kits, pixels, and similar technologies to support app functionality and analytics. These technologies may be used to:
Remember user preferences
Enable shopping cart and wishlist features
Analyze app usage and performance
Improve marketing relevance
You may manage certain permissions through your device or app settings. Disabling some technologies may affect app functionality.
In-App Activity
To understand how the HautiePay app is used and to serve you better, the app records your activity in it:
The screens you open and how long you spend on each
The products you look at and for how long
What you search for and how many results you get
The live shows you watch, for how long, and the bids you place
Items you add to or remove from your cart and favourites, and when you start checkout or place an order
When you open and leave the app, and your device type, operating system and app version
If you are signed in, this activity is linked to your HautiePay account. If you are not, it is linked to a random identifier for your copy of the app, and becomes linked to your account if you sign in during the same visit.
We use it to improve the app and the shop, to understand which products and live shows interest our customers, and so our team can help you with items you have shown interest in. Authorized HautiePay staff can see the activity on your account.
This activity is stored on our own servers. We do not sell it and we do not share it with advertising networks. We keep it for 180 days, after which it is deleted. You can ask us to delete it sooner by contacting sales@h-authentica.com.
How We Use Your Information
We use collected information to:
Process and fulfill orders and payments
Provide access to app features and content
Communicate with you about purchases, updates, and support requests
Send marketing or promotional messages if you opt in
Analyze usage trends and improve app design and services
Detect, prevent, and address fraud or security issues
Comply with legal and regulatory requirements
You may opt out of marketing communications at any time.
Sharing of Information
We may share your information with trusted third parties only as necessary to operate the app and deliver services, including:
Payment processors and financial institutions
Shipping and delivery providers
Technology and analytics service providers
Customer support and communication platforms
These third parties are required to safeguard your information and use it only for authorized purposes.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Certain data may be retained even after account deletion where required by law.
Access, Correction, and Deletion of Information
You may request access to, correction of, or deletion of your personal information by contacting us at:
You may also manage certain account information directly through the app settings. Requests will be processed in accordance with applicable laws.
Data Security
We implement physical, administrative, and technical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no system or method of transmission over the internet or mobile networks is completely secure. We encourage users to protect their account credentials and notify us immediately of any suspected security issues.
Children’s Privacy
HautiePay is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal information of a minor has been collected, we will take steps to delete it promptly.
Third Party Links and Services
The HautiePay app may contain links to or integrations with third party services. We are not responsible for the privacy practices or content of those third parties. We encourage users to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting within the app or on our website. Continued use of the app after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
