Help Center › Getting started › Your account details and addresses

Your account details and addresses

Getting started

Open the My Account tab. Under MY ACCOUNT you'll find:

  • My Information: name, email, phone and home address.
  • Shipping Information: where your orders go. If you have no separate shipping address, your home address is used. It also tells you if Winnipeg Delivery is available at your address.
  • Financing Information: your financing status, credit, balance and application.
  • Payment Method: your saved cards.

To change your photo: on My Information, tap your picture.

To change your name, email, phone or an address: for your security, these are changed by our team.

  1. Tap Request a change.
  2. Choose what to change, then enter the current and new information. Add a reason or a photo of a document if it helps.
  3. Tap Submit Request.

You'll see our reply under Help › My requests.

To add or remove a card:

  1. Go to My Account › Payment Method.
  2. Tap Add a card. We check that the card is real; this is not a charge.
  3. To manage cards, use Use as default or Remove.

You can keep up to 5 cards.

Still need help?
Our team answers by text.
Text us: (431) 668-8113