Your account details and addresses
Getting startedOpen the My Account tab. Under MY ACCOUNT you'll find:
- My Information: name, email, phone and home address.
- Shipping Information: where your orders go. If you have no separate shipping address, your home address is used. It also tells you if Winnipeg Delivery is available at your address.
- Financing Information: your financing status, credit, balance and application.
- Payment Method: your saved cards.
To change your photo: on My Information, tap your picture.
To change your name, email, phone or an address: for your security, these are changed by our team.
- Tap Request a change.
- Choose what to change, then enter the current and new information. Add a reason or a photo of a document if it helps.
- Tap Submit Request.
You'll see our reply under Help › My requests.
To add or remove a card:
- Go to My Account › Payment Method.
- Tap Add a card. We check that the card is real; this is not a charge.
- To manage cards, use Use as default or Remove.
You can keep up to 5 cards.
Still need help?
Our team answers by text.
Text us: (431) 668-8113
Our team answers by text.